Welcome to Global Compass Travels, your trusted travel partners. We are a government-licensed and officially registered travel company based in Kathmandu, Nepal. Our core values lie in maintaining transparency and operating with the “No Hidden Charge” policy.
Before booking any treks or tours from us, we encourage you to read the terms and conditions carefully. Our booking terms and conditions are as follows:
Trip Booking
- For this agreement, a “Trip” refers to any itinerary, activity, or product purchased from Global Compass Travels. As listed on our official website, a trip can include all trekking, hiking, tours, expeditions, and adventure programs.
- A binding contract between Global Compass Travels and the Client comes into effect upon the company issuing a formal confirmation email.
- Global Compass Travels reserves the right to adjust (increase or decrease) the published prices before trip confirmation.
- Global Compass Travels strictly states that its liability is limited to the terms and conditions expressed herein, and it shall not be bound by any external warranty, collateral agreement, prior understanding, or non-explicit description of services.
Trip Prices/Costs
- The price/cost mentioned on our trip package pages is valid for booking and paying the deposit in full.
- The costs of most trips are based on the number of bookings. Our travel experts calculate the costs when you submit the number of participants. Therefore, the group price applies to your travel group only and does not apply to individual bookings.
- Separate bookings can be made for your group members; however, we strongly recommend informing our travel experts in advance to ensure group synchronization.
Deals, Offers, Coupons, and Discounts
- Deals, offers, and coupons may be made available on special occasions or particular dates, especially when we have a minimum number of travelers required to run a trip.
- We offer early-bird incentives and last-minute deals periodically.
- Our discounts are generally applicable to the land cost of the trip only. Discounts may exclude permit fees, domestic flights, or third-party service charges.
- All special offers, discounts, and coupons are subject to specific terms and conditions and are non-transferable and non-refundable.
Payment Methods
Online Payment by Card
Down Payment:
As per our company policy, you are required to submit a minimum of 10% refundable deposit in advance to secure your spot. You will receive a package quote personalized to your interests and preferences.
The remaining balance can be paid upon arrival in Kathmandu, but before your trip commences.
Deposit Procedure:
Follow the secure payment link provided by our agents to deposit your payment.
*Note: Contact our travel expert/operator for immediate confirmation upon depositing your payment.
Payment by Bank SWIFT Transfer
You can also pay via SWIFT Bank Transfer. Please find the SWIFT details below, or contact us directly for our official bank account details and routing information.
***SWIFT INFORMATION TO BE PROVIDED***
Final Payments
Nepal Trips:
The outstanding balance of your trip must be paid before the trip departure. It can be paid by cash or credit card (Visa, MasterCard, or American Express). Paying by card is subject to a 4% handling surcharge, payable by the traveler.
To avoid additional tax/surcharges, we recommend bringing USD or any other convertible foreign currency.
Tibet, Bhutan, and India Trips:
The final payment for trips to Tibet, Bhutan, and India should be made 30 days before the scheduled trip date. Payments can be made through bank transfer or Credit Card (4% extra handling surcharge applies).
Cancellation Policy
Cancellation by Clients (You)
Trip cancellation notices must be provided in writing and acknowledged by Global Compass Travels. The following charges are applicable:
Cancellation of Nepal Trips:
- Before 60 days: 20% of the trip cost
- Between 60 and 7 days: 50% of the trip cost
- Before 6 and 2 days: 75% of the trip cost
- Less than 2 days, or once the trip starts: 100% (No refund)
Cancellation of Tibet and Bhutan Trips:
- 60 days or more before departure: 50% of the trip cost
- Less than 60 days before departure: 100% of the trip cost
Notes:
- If you voluntarily leave the trip after it has begun, no refunds will be made.
- We accept last-minute bookings up to one day before the trip/tour in Nepal. Last-minute bookings for India, Bhutan, and Tibet require at least 10 days' prior booking and are subject to availability.
Cancellation by Operator (Us)
Global Compass Travels reserves the right to cancel any trips, including guaranteed trips, due to circumstances beyond our control (e.g., natural disasters, flight cancellations, political instability, or unforeseen safety risks). In such cases, travelers are refunded the total amount after deducting the non-recoverable costs already spent on logistical preparations.
Complaints
If you have complaints during the trip, please inform your travel guide, operator, or leader as soon as possible. Global Compass Travels is committed to taking immediate and appropriate action to resolve any legitimate issues.
Safety Commitment and Necessary Disclaimer
As a trusted operator, Global Compass Travels’ primary goal is to provide a complete itinerary and a safe journey. However, please be advised that we cannot be held responsible for unforeseen circumstances beyond our control that necessitate changes to the itinerary. It is essential to understand that the adventurous nature of high-altitude expeditions involves a degree of personal risk, which the client acknowledges and accepts upon booking.
Use of Photos and Videos
You may appear in photos and/or videos taken by our guides or representatives during the trip. Global Compass Travels reserves the right to use such content for promotional and marketing purposes through our website and social media platforms.
Legal Governance
The laws of Nepal govern these terms and conditions. Global Compass Travels is located in Kathmandu, Nepal. Any dispute arising out of these terms and conditions will be resolved by the District Court, High Court, or Supreme Court of Nepal. Parties agree that the courts of Nepal are the sole and appropriate forum for any claim or dispute; legal action may not be initiated in a foreign country.